Welcome to Tenadra Hardware Shop! By accessing or purchasing from our store, you agree to comply with the following terms and conditions. Please read them carefully.
- General Terms
- These terms govern the sale of hardware tools and related products at Tenadra Hardware Shop.
- We reserve the right to update or modify these terms at any time without prior notice.
- Products and Pricing
- All products listed are subject to availability.
- Prices are subject to change without notice.
- We strive for accuracy in product descriptions, but errors may occur. In such cases, we reserve the right to correct them.
- Orders and Payments
- Orders are confirmed only upon full payment.
- We accept payments via cash, credit/debit cards, and mobile payment services.
- In case of payment failure, your order will not be processed.
- Shipping and Delivery
- Delivery timelines depend on location and availability.
- We are not responsible for delays caused by external factors beyond our control.
- Customers must inspect products upon delivery and report any issues immediately.
- Returns and Refunds
- Returns are accepted within 3 days of purchase with proof of receipt.
- Items must be unused and in original packaging.
- Refunds will be processed within 15 business days upon approval.
- Custom or special-order items are non-refundable.
- Warranty and Liability
- Certain products may come with manufacturer warranties. Customers must follow the warranty terms specified by the manufacturer.
- Tenadra Hardware Shop is not liable for damages caused by improper use of products.
- Privacy Policy
- We respect your privacy and do not share your personal information with third parties, except as required by law.
- Payment details are processed securely through encrypted systems.
- Store Policies
- Customers are expected to handle store property with care.
- Any form of misconduct or fraud will lead to immediate legal action.
Thank you for choosing Tenadra Hardware Shop!