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Welcome to Tenadra Hardware Shop! By accessing or purchasing from our store, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

• These terms govern the sale of hardware tools and related products at Tenadra Hardware Shop.
• We reserve the right to update or modify these terms at any time without prior notice.

1. Products and Pricing

• All products listed are subject to availability.
• Prices are subject to change without notice.
• We strive for accuracy in product descriptions, but errors may occur. In such cases, we reserve the right to correct them.

1. Orders and Payments

• Orders are confirmed only upon full payment.
• We accept payments via cash, credit/debit cards, and mobile payment services.
• In case of payment failure, your order will not be processed.

1. Shipping and Delivery

• Delivery timelines depend on location and availability.
• We are not responsible for delays caused by external factors beyond our control.
• Customers must inspect products upon delivery and report any issues immediately.

1. Returns and Refunds

• Returns are accepted within 3 days of purchase with proof of receipt.
• Items must be unused and in original packaging.
• Refunds will be processed within 15 business days upon approval.
• Custom or special-order items are non-refundable.

1. Warranty and Liability

• Certain products may come with manufacturer warranties. Customers must follow the warranty terms specified by the manufacturer.
• Tenadra Hardware Shop is not liable for damages caused by improper use of products.

1. Privacy Policy

• We respect your privacy and do not share your personal information with third parties, except as required by law.
• Payment details are processed securely through encrypted systems.

1. Store Policies

• Customers are expected to handle store property with care.
• Any form of misconduct or fraud will lead to immediate legal action.

Thank you for choosing Tenadra Hardware Shop!